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The Global Satisfaction section contains data from the Global Satisfaction Index of the OPM Federal Employee Viewpoint Survey (OPM FEVS). The Global Satisfaction Index measures Job, Organizational, and Pay Satisfaction, as well as whether or not an employee would recommend their agency as a good place to work.

  • Governmentwide Score

  • Change Since Last Year

  • Large Agencies Score

  • Small Agencies Score

2019 Global Satisfaction Index Scores

The graph below displays trend data for the Global Satisfaction Index score by agency for the past seven years of the OPM FEVS. Select the options under Sort By to arrange the data and select options under the Show menu to display results according to the filters available.

  • At or above governmentwide score
  • Below governmentwide score
Agency Name Overall Score
Agency Name Overall Score # of
Responses
Response
Rate
Yearly Trend Change From
Prev. Year
Governmentwide 65%
Large Agencies 68%
1. National Aeronautics and Space Administration 81%
2. Federal Energy Regulatory Commission 81%
3. Pension Benefit Guaranty Corporation 78%
4. General Services Administration 77%
5. Federal Trade Commission 77%
6. National Science Foundation 76%
7. Securities and Exchange Commission 75%
8. Office of Management and Budget 75%
9. Nuclear Regulatory Commission 72%
10. Department of Health and Human Services 72%
11. National Credit Union Administration 72%
12. Department of Commerce 71%
13. Office of Personnel Management 70%
14. Department of Energy 70%
15. Equal Employment Opportunity Commission 69%
16. Small Business Administration 68%
17. Department of Transportation 67%
18. Railroad Retirement Board 67%
19. Department of State 66%
20. Department of Justice 66%
21. US Agency for International Development 66%
22. Department of Defense 66%
23. Department of Housing and Urban Development 66%
24. Federal Communications Commission 66%
25. Department of Labor 65%
26. Court Services and Offender Supervision Agency 65%
27. Social Security Administration 64%
28. Department of the Interior 64%
29. Department of the Treasury 64%
30. Environmental Protection Agency 64%
31. Department of Agriculture 60%
32. U.S. Agency for Global Media 59%
33. National Archives and Records Administration 57%
34. Department of Homeland Security 56%
35. National Labor Relations Board 52%
36. Department of Education 50%

Agency Global Satisfaction Index

The table below highlights the agencies overall Global Satisfaction Index score, as well as the scores for each of the four subfactors of the index.

  • At or above governmentwide score
  • Below governmentwide score
Overall Recommend Organization Job Satisfaction Pay Satisfaction Organization Satisfaction
Overall Recommend Organization Job Satisfaction Pay Satisfaction Organization Satisfaction
81%
NASA
88%
NASA
84%
NASA
74%
NASA
84%
FTC
81%
FERC
87%
FERC
82%
FERC
74%
GSA
82%
PBGC
78%
PBGC
87%
FTC
82%
FTC
74%
CSOSA
82%
FERC
77%
GSA
84%
PBGC
80%
PBGC
73%
HUD
80%
NASA
77%
FTC
84%
SEC
78%
OMB
72%
NRC
76%
SEC
76%
NSF
82%
NSF
78%
GSA
72%
FERC
76%
GSA
75%
SEC
81%
OMB
78%
SEC
71%
NCUA
75%
NSF
75%
OMB
81%
GSA
76%
NSF
70%
DOE
72%
OMB
72%
NRC
76%
HHS
75%
EEOC
70%
OPM
70%
HHS
72%
HHS
75%
NCUA
75%
OPM
70%
NSF
69%
NRC
72%
NCUA
75%
DOC
74%
HHS
70%
OMB
68%
EEOC
71%
DOC
73%
NRC
74%
NRC
69%
SBA
68%
DOC
70%
OPM
72%
DOT
74%
DOC
69%
EPA
67%
NCUA
70%
DOE
71%
USAID
73%
NCUA
68%
DOC
66%
DOE
69%
EEOC
71%
OPM
73%
DOE
68%
STATE
65%
OPM
68%
SBA
70%
DOE
72%
SBA
67%
PBGC
65%
RRB
67%
DOT
70%
RRB
71%
DOT
67%
DOL
65%
SBA
67%
RRB
69%
STATE
70%
HUD
66%
HHS
64%
USAID
66%
STATE
69%
DOJ
70%
FCC
66%
EEOC
64%
DOJ
66%
DOJ
68%
FCC
69%
DOD
65%
SSA
63%
DOT
66%
USAID
68%
DOD
69%
DOD
65%
USAGM
62%
FCC
66%
DOD
68%
DOD
69%
RRB
64%
DOD
62%
DOD
66%
DOD
67%
TREAS
69%
DOJ
64%
DOD
62%
DOD
66%
HUD
66%
DOI
69%
STATE
64%
DOJ
62%
DOL
66%
FCC
66%
EEOC
69%
TREAS
64%
SEC
61%
SSA
65%
DOL
65%
EPA
69%
DOI
64%
RRB
61%
HUD
65%
CSOSA
65%
SSA
68%
EPA
64%
DOI
61%
TREAS
64%
SSA
65%
DOL
68%
DOL
63%
DOT
60%
CSOSA
64%
DOI
64%
SBA
67%
USAID
63%
USAID
59%
STATE
64%
TREAS
61%
USDA
67%
CSOSA
62%
FCC
59%
DOI
64%
EPA
60%
CSOSA
66%
SSA
61%
EDUC
56%
EPA
60%
USDA
59%
HUD
66%
USDA
61%
TREAS
55%
USAGM
59%
USAGM
56%
DHS
65%
NARA
60%
USDA
54%
NARA
57%
NARA
54%
NARA
65%
USAGM
58%
NLRB
53%
USDA
56%
DHS
52%
USAGM
60%
DHS
56%
FTC
51%
DHS
52%
NLRB
51%
NLRB
59%
NLRB
56%
DHS
42%
NLRB
50%
EDUC
41%
EDUC
55%
EDUC
55%
NARA
42%
EDUC
Overall Recommend Organization
Overall Recommend Organization
81%
NASA
88%
NASA
81%
FERC
87%
FERC
78%
PBGC
87%
FTC
77%
GSA
84%
PBGC
77%
FTC
84%
SEC
76%
NSF
82%
NSF
75%
SEC
81%
OMB
75%
OMB
81%
GSA
72%
NRC
76%
HHS
72%
HHS
75%
NCUA
72%
NCUA
75%
DOC
71%
DOC
73%
NRC
70%
OPM
72%
DOT
70%
DOE
71%
USAID
69%
EEOC
71%
OPM
68%
SBA
70%
DOE
67%
DOT
70%
RRB
67%
RRB
69%
STATE
66%
STATE
69%
DOJ
66%
DOJ
68%
FCC
66%
USAID
68%
DOD
66%
DOD
68%
DOD
66%
DOD
67%
TREAS
66%
HUD
66%
DOI
66%
FCC
66%
EEOC
65%
DOL
65%
EPA
65%
CSOSA
65%
SSA
64%
SSA
65%
DOL
64%
DOI
64%
SBA
64%
TREAS
61%
USDA
64%
EPA
60%
CSOSA
60%
USDA
59%
HUD
59%
USAGM
56%
DHS
57%
NARA
54%
NARA
56%
DHS
52%
USAGM
52%
NLRB
51%
NLRB
50%
EDUC
41%
EDUC
Job Satisfaction Pay Satisfaction
Job Satisfaction Pay Satisfaction
84%
NASA
74%
NASA
82%
FERC
74%
GSA
82%
FTC
74%
CSOSA
80%
PBGC
73%
HUD
78%
OMB
72%
NRC
78%
GSA
72%
FERC
78%
SEC
71%
NCUA
76%
NSF
70%
DOE
75%
EEOC
70%
OPM
75%
OPM
70%
NSF
74%
HHS
70%
OMB
74%
NRC
69%
SBA
74%
DOC
69%
EPA
73%
NCUA
68%
DOC
73%
DOE
68%
STATE
72%
SBA
67%
PBGC
71%
DOT
67%
DOL
70%
HUD
66%
HHS
70%
FCC
66%
EEOC
69%
DOD
65%
SSA
69%
DOD
65%
USAGM
69%
RRB
64%
DOD
69%
DOJ
64%
DOD
69%
STATE
64%
DOJ
69%
TREAS
64%
SEC
69%
DOI
64%
RRB
68%
EPA
64%
DOI
68%
DOL
63%
DOT
67%
USAID
63%
USAID
67%
CSOSA
62%
FCC
66%
SSA
61%
EDUC
66%
USDA
61%
TREAS
65%
NARA
60%
USDA
65%
USAGM
58%
NLRB
60%
DHS
56%
FTC
59%
NLRB
56%
DHS
55%
EDUC
55%
NARA
Organization Satisfaction
Organization Satisfaction
84%
FTC
82%
PBGC
82%
FERC
80%
NASA
76%
SEC
76%
GSA
75%
NSF
72%
OMB
70%
HHS
69%
NRC
68%
EEOC
68%
DOC
67%
NCUA
66%
DOE
65%
OPM
65%
RRB
65%
SBA
64%
USAID
64%
DOJ
63%
DOT
62%
FCC
62%
DOD
62%
DOD
62%
DOL
61%
SSA
61%
HUD
61%
TREAS
60%
CSOSA
59%
STATE
59%
DOI
56%
EPA
55%
USAGM
54%
NARA
53%
USDA
51%
DHS
42%
NLRB
42%
EDUC
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